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Frequently Asked Questions

How can I track the status of my order?

You can check your order status anytime after it's placed. Tracking information will also be emailed to you when the order ships.

Will my package be discreet?

At Foreplai™, we always use discreet packaging. Your package will have no reference to its contents. All of our packages are either plain brown boxes or standard issued packaging from UPS, FedEx, or USPS. Occasionally we use opaque padded envelopes, but never for anything breakable or discernable. Our return address is also benign.

My order arrived in multiple packages. Is this normal?

If you have ordered multiple items, please note that some items may ship from different fulfillment centers. If this occurs, you will receive a tracking number for each item and the packages may arrive at different times.

Do You Ship Internationally?

Yes, however certain restrictions apply. For International orders, Foreplai™ is not responsible for duties, customs, or taxes incurred on orders that are shipped outside of the United States. Please note that Mail carriers consider Puerto Rico as international.

What information do you collect when customers place an order?

We collect your email address in order to notify you of the latest deals, discounts, sales, and new products. We also use your email address to respond to inquiries regarding products and orders. We value our customers privacy and will not share any information obtained from you with third parties that will inundate your inbox with spam or unwanted emails.

We collect a shipping address to ensure that you or the intended recipient receives your order. Any shipping address provided by our customers are shared with the selected carrier only. Billing information is collected as you complete your purchase. This information is may be shared with your bank for verification purposes.
Does Foreplai™ accept PayPal?

Yes. Select the PayPal button at checkout.

Can I place an order over the phone?

All orders must be placed online. We do not accept orders over the phone.

Does Foreplai™ have a store I can visit?

No. We are an e-commerce business only.

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